📌 Refund & Return Policy

We want you to be completely satisfied with your purchase at ZipZen Store. If you are not happy, we’re here to help.

✅ Returns:

• You may request a return within 7 days of delivery if the product is unused, in original packaging, and in the same condition as received.

• To initiate a return, please contact us at support-zipzenstore.com with your order details.

✅ Refunds:

• Once we receive and inspect the returned item, we’ll notify you of the approval or rejection.

• Approved refunds will be processed to your original payment method within 5–7 business days.

❌ Non-returnable items:

• Used or damaged products not caused by shipping issues

• Items returned after 7 days of delivery